Desmond Heating & Cooling Solutions is seeking a dependable, detail-oriented HVAC Dispatcher to join our team part-time. This is an onsite position (with some hybrid flexibility) based in Newark, DE, and offers a clear path to full-time employment for the right candidate.
This is an excellent opportunity for someone experienced in dispatching or customer service, especially within the HVAC or skilled trades industry, who thrives in a fast-paced environment and wants to grow with a professional and supportive team.
Schedule
- Weekend Day shift (Flexible Part-Time Hours to Start)
- Saturday to Sunday
- Occasional on-call or weekday evening availability
- Full-time opportunity available after probationary period
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- Schedule and dispatch HVAC technicians to residential and commercial job sites
- Communicate with customers to confirm appointments and provide service updates
- Coordinate daily operations with service managers and field technicians
- Monitor technician status and job progress throughout the day
- Enter service orders, job updates, and customer details into dispatching software
- Respond to emergency calls and adjust scheduling as needed
- Manage incoming leads from advertising vendors
- Submit quotes and invoices in a timely and professional manner
- Track technician hours and job completion reports
- Minimum 3 years of dispatching, customer service, or scheduling experience (HVAC/trades preferred)
- Strong communication and organizational skills
- Experience using scheduling or CRM platforms (ServiceTitan is a plus)
- Ability to multitask and stay calm under pressure
- Must pass a background check and drug screening
- Must reside in Delaware, Pennsylvania, or Southern New Jersey
- Reliable transportation to Newark, DE (Hybrid/Onsite)
Application Questions:
- Are you able to pass a background check?
- Are you able to pass a drug screening?
- Do you reside in Delaware, Pennsylvania, or Southern New Jersey?
We’re growing—and looking for someone who wants to grow with us. If you’re ready to take the next step in your HVAC career, apply today with your resume and optional cover letter.
- Competitive hourly pay: based on experience
- Flexible scheduling to support work-life balance
- Friendly and supportive team environment
- Training and career advancement opportunities
- Pathway to full-time, stable employment
Job Application Form
