Desmond: Authorized Service for Manitowoc & Ice-O-Matic
Commercial Ice Machine Service
At Desmond Heating & Cooling, we’re proud to announce that we are now a Factory Authorized Servicer for two of the most trusted names in commercial ice machine equipment: Ice-O-Matic and Manitowoc. This designation highlights our commitment to providing top-quality commercial ice machine service, repair, and maintenance for businesses that rely on dependable ice machines every day.
What Does “Factory Authorized Servicer” Mean?
Being a Factory Authorized Servicer means our technicians have received direct training and certification from Ice-O-Matic and Manitowoc. We use genuine factory parts and follow manufacturer-recommended repair procedures, ensuring every service call meets the highest industry standards. For our customers, this means:
- Expert Repairs – Our team is specifically trained on Ice-O-Matic and Manitowoc systems.
- Genuine Parts – We use only factory-approved replacement parts for long-lasting performance.
- Warranty Protection – Authorized service helps protect your equipment’s warranty.
- Faster Service – Access to factory support and parts ensures quicker turnaround times.
- Why Choose Ice-O-Matic & Manitowoc?
Both Ice-O-Matic and Manitowoc are leaders in the commercial ice machine industry, known for innovation, energy efficiency, and reliability. Restaurants, hotels, healthcare facilities, and businesses of all sizes depend on these brands to keep operations running smoothly. By partnering with these manufacturers, Desmond Heating & Cooling brings that same reliability to the service and maintenance side.

Commercial Ice Machine Service You Can Trust
Whether your ice machine needs routine maintenance, emergency repair, or warranty service, you can trust Desmond Heating & Cooling to get the job done right. Our factory authorization sets us apart and gives you peace of mind knowing your equipment is in expert hands.